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Process

Join the INSOLANCE journey to get your personalized summer sandal

1ST STEP

Order & Footprint Collection

  • You select your preferred style on the website and place an order, answer the little survey before checkout.
  • A foam box is sent to you to capture your foot impression, which you ship back to this address: .
 

2ND step

Customization & Production

  • Your foot print and survey are sent to our podologist to craft your personalized insole.
  • The insole is integrated into pre-made sandals at our factory, followed by a quality inspection.
 

3RD STEP

Delivery & Post-Sale Care

  • Your personalized sandal is packaged and shipped to you within 2 weeks.
  • Our Support service is available to ensure your satisfaction and long-term comfort.